Cookies Policy

1. What cookies are

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another device when you visit. They allow the website to recognise a device and remember certain information about a visit. Some cookies are stored only for the duration of a browsing session, while others remain on your device for a longer period or until they are deleted.

We may also use similar technologies, including pixels, tags, local storage and software development tools. These technologies can perform functions similar to cookies, such as remembering preferences, measuring website activity, supporting security and helping us understand how visitors use our services. In this policy, we use the term cookies to include cookies and similar technologies unless stated otherwise.

Cookies do not usually identify you by name on their own. However, information collected through cookies may be combined with information you provide to us or information connected with your account. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable privacy requirements.

First-party and third-party cookies

First-party cookies are set by Winna Casino or by a service operating on our behalf. Third-party cookies are set by another organisation whose services are used on the website. For example, a third party may provide security, analytics, technical hosting, payment functionality or other website services. Third-party providers may process information in accordance with their own privacy notices and policies.

2. How we use cookies

The cookies used on the website may vary depending on the page you visit, the device or browser you use, and the services or features available at the time. We use cookies for the following general purposes:

• Strictly necessary cookies help the website operate and provide functions you request. They may support account access, session management, security controls, fraud prevention, navigation and the delivery of core website features.
• Preference cookies remember choices you make, such as language, region, display settings or other preferences. They can make future visits more convenient and help provide a consistent experience.
• Performance and analytics cookies help us understand how visitors use the website. They may show which pages are visited, how users move through the site, whether pages load correctly and where improvements may be useful.
• Functionality cookies support optional features and services. These cookies may help content, tools or interactive features work as intended when you choose to use them.
• Advertising or measurement cookies, where used, may help measure campaigns, understand how visitors reach the website and present information that is more relevant to their interests. These cookies may be placed or accessed by selected service providers.
• Security and compliance technologies help us protect the website, detect unusual activity, reduce fraud, enforce account controls and support legal, regulatory and responsible gambling requirements.

Some cookies may be essential because they are required for a service you have requested. If these cookies are disabled, parts of the website may not function properly. Other cookies are optional and may be controlled through the cookie preference tool, where one is available.

Cookies are not used to encourage gambling that is unsafe or unsuitable. Information collected through cookies may help us provide account security, apply access controls, support age and identity checks where relevant, and communicate information about safer gambling. These measures do not replace your responsibility to use gambling services lawfully and within your personal limits.

3. Your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. This may allow you to accept optional cookies, reject them, or choose categories individually. Your choices may be saved using a cookie or similar technology so that we can remember them. If you delete that record, you may be asked to make your choices again.

Using your browser settings

Most browsers allow you to view, block, restrict or delete cookies through their settings. The steps differ between browsers and devices, so you should check the help or support information for the browser you use. You can usually choose to block all cookies, block third-party cookies, delete cookies when the browser closes, or receive a notification before a cookie is stored.

If you block or delete all cookies, you may still be able to browse some parts of the website, but certain functions may not operate as intended. You may be unable to sign in, keep a session active, save preferences, use account features or complete some transactions. Blocking cookies may also affect the accuracy of website analytics and the way content is displayed.

Device and advertising controls

Mobile devices and some operating systems provide controls for advertising identifiers, tracking permissions and similar technologies. You can review the privacy settings on your device and adjust permissions where those controls are available. You may also be able to manage certain third-party cookies through the provider that placed them. Changing an advertising preference does not necessarily stop all advertising; it may instead make advertising less tailored to your interests.

Your cookie choices apply to the relevant browser or device unless the preference tool states otherwise. If you use several browsers or devices, you may need to update your choices separately on each one.

4. Third parties, retention and updates

We may work with carefully selected service providers that use cookies or similar technologies on our behalf. These providers may assist with website hosting, performance monitoring, analytics, security, fraud prevention, customer support, payments, marketing measurement or other operational services. We expect service providers to handle information according to their contractual obligations, applicable laws and their relevant privacy information.

Third-party websites, applications, advertisements or links may have their own cookies and privacy practices. We do not control cookies placed by websites that we do not operate. You should review the privacy and cookie information of those third parties before using their services or providing personal information.

How long cookies remain

The period for which a cookie remains on your device depends on whether it is a session cookie or a persistent cookie. Session cookies are generally removed when you close your browser. Persistent cookies may remain until they expire or you delete them. Retention periods can differ according to the purpose of the cookie, the service involved, security requirements and applicable legal or regulatory obligations.

We review the technologies used on the website from time to time. As our services, security arrangements, legal obligations or website features change, the cookies and similar technologies we use may also change. We may update this Cookies Policy to reflect those changes. The updated version will be made available on this page, and the revised date may be shown where appropriate.

Privacy and your rights

Depending on your circumstances and applicable Australian privacy requirements, you may have rights relating to personal information collected through the website. These may include requesting access to information, asking for inaccurate information to be corrected, or raising a privacy concern. Some requests may be subject to verification, exceptions or other legal requirements.

If you have a question about this policy, your cookie preferences or the handling of personal information, please use the contact or support options made available on the Winna Casino website. We may need to confirm your identity before responding to a request involving account information. You may also review our Privacy Policy for further information about how personal information is collected, used, disclosed and protected.

By continuing to use the website after reviewing the available cookie choices, you acknowledge the use of cookies as described in this policy, subject to the controls and options available to you. Essential cookies may continue to operate where they are required to provide a website service, maintain security or meet an applicable legal or operational requirement.